Returns & Exchanges

We want you to love your Dr. PawPaw products as much as we do, which is why we offer a 30-day return policy for any unused and unopened items. If your purchase isn't quite right, our team is here to help you find the perfect multi-purpose balm or skincare solution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Pack Your Items

  Carefully place the unopened products in their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.