Frequently Asked Questions
Everything you need to know about our multi-purpose beauty balms and skincare.
Are Dr. PAWPAW products vegan and cruelty-free?
Yes, all our products are PETA-approved, cruelty-free, and we offer a wide range of vegan-friendly balms and haircare options.
What are the main ingredients in the Original Balm?
Our award-winning Original Balm is formulated with a blend of rich natural ingredients including PAWPAW (Papaya Fruit), Aloe Vera, and Olive Oil.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
Can I use the balms on sensitive skin?
Absolutely. Our formulas are designed to be gentle and soothing, making them suitable for all skin types, including sensitive skin and even for use on infants.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team.
Do you ship internationally?
Yes, we ship to over 30 countries worldwide. Shipping costs and delivery times vary depending on the destination.